What We Collect and Why
When you open an account we ask for your mobile number, a username and a password. When you deposit via bKash, Nagad or Rocket we record the transaction ID, amount and timestamp so we can credit your wallet and resolve any disputed charges. We log your
-
1
device type, IP address and browser to detect unusual login patterns and block duplicate accounts. We do not sell this data to third parties. We share payment details with our processor only to complete your deposit or withdrawal, and we share device info with our fraud-detection
-
2
partner only to protect your account. If local law in Bangladesh requires us to disclose records to a regulator or court order we will comply within the scope of that request. We store your account data for as long as you hold an active balance or
-
3
until you ask us to close your account, after which we retain transaction records for the minimum period required by our payment partners and regional compliance obligations. We use session cookies to keep you logged in and analytics cookies to measure which games and payment methods
-
4
get the most use; you can disable non-essential cookies in your browser settings without losing access to the lobby. We apply AES-256 encryption to payment data at rest and TLS 1.3 in transit. If you want to see what data we hold, request a correction, or
-
5
ask us to delete your closed account ahead of schedule, email our data officer at the address below and we will respond within seven business days.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.